Pierian Training Purchase Agreement
As of June 23, 2022.
This purchase agreement is between you (the “purchaser” or “student”) and Pierian Data, LLC, a Nevada limited liability company, dba Pierian Training. You may contact us at 4 Faneuil Hall Marketplace, STE 4030, Boston, MA 02109 tel. 877-201-2601.
2. Copyright Ownership and License
Pierian Training owns copyrights for instructional materials that you receive from us. You are vested with a personal use license for the instructional materials, for the sole purpose of our training of you in the curriculum for the course(s) that you purchase from us. Please note that your course may be recorded. No personally identifiable information — including your name, image, or likeness — will be visible, disclosed or shared with anyone viewing the recording of the course. You hereby assign to Pierian Training the copyright in your recorded dialog with the instructor in the course that you attend.
3. Terms of Office Hours and Tutoring Offerings
Office Hours Sessions
Students who purchase training packages that include Office Hours sessions are permitted to register for and attend an unlimited number of Office Hours webinar sessions throughout the duration of access to their course materials. Pierian Training reserves the right to remove an Office Hours session from the schedule if there are no registrations for that session 24 hours in advance of the start time of that session. For instructor-led training courses, students have access to their training materials for six (6) months from the last date of their course. For on-demand training subscriptions (e.g. Data Science Hero or Superhero Subscriptions and Memberships), students have access to their training materials and associated benefits (e.g. Office Hours sessions) for the duration of their subscription or membership and until the end of the subscription or membership term when canceled.
Students who purchase training packages that include Tutoring sessions are entitled to receive up to four (4) hours of one-to-one instruction from a Pierian Training tutor or coach. Tutoring sessions will be conducted via video conferencing software. Each student who purchases a training package with Tutoring will be assigned a Pierian Training tutor via an introduction email to initiate the coordination of scheduling of the four (4) hours of individual sessions. Pierian Training will make up to three (3) attempts to establish contact with the student via the contact information provided during the registration process to coordinate the scheduling of the tutoring sessions at a mutually agreeable time. If a student needs to reschedule a tutoring session, 24 hours of notice is required otherwise the student forfeits the usage of that tutoring session. If a student does not attend a previously confirmed tutoring session without notice to the tutor, the student forfeits the usage of that tutoring session. If a student does not arrive within 15 minutes of the scheduled start-time of the tutoring session, the student forfeits the usage of that tutoring session. For students who purchase instructor-led training courses with tutoring sessions, all tutoring sessions must be scheduled and delivered within six (6) months of the last date of the course. If all four (4) hours of tutoring are not utilized within the six (6) month period, the full tuition will be forfeited. For students who purchase an on-demand membership that includes tutoring sessions (e.g. Data Science Superhero Membership, all tutoring sessions must be scheduled and delivered within the duration of the membership. If all four (4) hours of tutoring are not utilized within the required timeframes, the full tuition will be forfeited.
4. Business-to-Business Training Provider
Pierian Training is a business-to-business training provider and provides instructional services only to individuals who are sponsored by an employer which pays for or plans and carries out a project or activity (each employer being a “Sponsor”). Pierian Training does not permit individual members of the public to directly register for Pierian Training instructional services, except in cases where the individual enrollee is being sponsored by a Sponsor. By registering for Pierian Training instructional services, you represent and warrant that: 1) you have permission from your Sponsor to receive instructional services from Pierian Training 2) you are an employee of a Sponsor which pays for the instructional services provided to you, and 3) you agree to furnish to Pierian Training any additional documentation necessary to verify your eligibility to receive the instructional services or to verify your compliance with the terms and conditions of this Purchase Agreement. In the event that Pierian Training determines that you are not eligible to enroll in the instructional services, Pierian Training may, at its sole and absolute discretion, reject your enrollment and terminate your license for all instructional materials. For more information, please contact us at 877-201-2601.
5. Registration and Payment
a. Purchases are refundable only within 24 hours of the time you made your purchase, after which all purchases are non-refundable.
b. Pierian Training offers a generous and flexible reschedule policy. If your schedule does not allow you to attend your course on your scheduled date, you may transfer your course registration to a future date on which the course is being offered, provided you notify us of your request at least seven (7) days prior to the start date of your scheduled course. Pierian Training does not limit the number of times you can reschedule your course. Your course registration, however, must be used within 1 year of the purchase date, after which the full tuition will be forfeited.
c. In the event a public emergency prevents the running of an In-Person course in your scheduled location, we will offer you the opportunity to attend the course Virtually (Live, Online).
d. Purchases of course vouchers are non-refundable. Course vouchers must be used within 1 year of the purchase date or the full tuition will be forfeited
e. If you disrupt a course session, we reserve the right to remove you from the course. In the event you are removed from a course, you will have no right to a refund.
f. Failure to attend an instructor-led course for which you are registered without written notification prior to the start date of the course will be considered a ‘no show’ and will result in forfeiture of the full tuition fee.
g. All transfer, cancellation, and refund requests must be made in writing via email to firstname.lastname@example.org. In the event that we elect in our discretion to refund a course fee paid by you, the refunded amount will be credited to the credit card that you used for the purchase or a check will be mailed to the billing address within fourteen (14) calendar days after the request is approved.
6. Subscription & Membership Renewals
Pierian Training’s subscription products automatically renew (the “Renewal”) at the end of the subscription term. By purchasing a subscription product, you authorize Pierian Training to charge your credit card at the time of the Renewal at the then-current membership or subscription rate. Products, and the current rates, currently covered under these Renewal terms and conditions are:
Monthly Data Science Hero Subscription
Annual Data Science Hero Subscription
6-Month Data Science On-Demand All-Access Membership
12-Month Data Science On-Demand All-Access Membership
You may opt-out of the automatic subscription Renewal at any time prior to the Renewal date by reviewing your Account Dashboard or contacting customer support at 877-201-2601 and requesting cancelation of the membership or subscription. Canceling your subscription during any term of your subscription will not terminate your access or benefits until the end of the then-current term. No refunds will be issued for canceling a membership or subscription during the initial term nor after a Renewal has been processed.
a. PIERIAN TRAINING DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
b. WE DO NOT GUARANTEE OR WARRANT YOUR ELIGIBILITY TO SIT FOR PROFESSIONAL CERTIFICATION EXAMS. THE APPROPRIATE CERTIFICATION GOVERNING BODY, AT ITS SOLE DISCRETION, MAKES SUCH ELIGIBILITY DECISIONS. SINCE ELIGIBILITY DECISIONS ARE MADE BY A THIRD PARTY, WE MAKE NO GUARANTEE AS TO YOUR ELIGIBILITY TO SIT FOR THE EXAM NOR DO WE GUARANTEE THAT YOU MEET ALL OF THE REQUIREMENTS TO SIT FOR THE EXAM. YOU AGREE NOT TO HOLD US RESPONSIBLE FOR YOUR ELIGIBILITY TO SIT FOR THE EXAM. YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO RECOURSE AGAINST US IF YOU ARE DENIED PERMISSION TO SIT FOR THE EXAM. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THOSE EXCLUSIONS MAY NOT APPLY TO YOU.
9. Limitation of Liability
a. In no event shall we be liable to you for indirect, special, punitive, incidental, reliance, exemplary, or consequential damages (whether loss of profits, loss of expected savings, or otherwise). In no circumstance shall our total liability to you exceed the amounts paid by you to Pierian Training for course enrollment.
b. The foregoing limitations of liability and disclaimers apply regardless of the form of the action, whether sounding in contract, warranty, strict liability, negligence, or other tort. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law.
10. Governing Law; Exclusive Venue
a. This Agreement and your use of our website and services are governed by and construed in accordance with the substantive law (and not the law of conflicts) of the State of Indiana.
b. You expressly agree that all lawsuits arising under or in connection with your purchases from us, our instructional services, and our relationship with you shall be filed exclusively in courts of competent jurisdiction in the State of Indiana, USA. You submit to the exclusive jurisdiction of courts of competent jurisdiction in the State of Indiana, USA, with respect to any dispute with Pierian Data, LLC. dba Pierian Training. You waive any defense or argument claiming that courts of competent jurisdiction in the State of Indiana, USA, do not represent the preferred venue, lack personal jurisdiction, or are inconvenient or otherwise unsuitable based on the doctrine of forum non conveniens.
1241 Cumberland Ave, Ste A
West Lafayette, IN 47906
Mailing Address (for payment by check)
PO Box 844661
Boston, MA 02284-4661
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